Pooling Resources
The pool has become an important destination for resort guests—part day club, part nightclub, and all-weather watering hole
Features
Be Our Guest: Revving Up Resort Revenue
Is your resort filled with loyal, influential, high-value customers who rave about your property to their peers? If not, you’re systematically shortchanging your bottom line.
Extreme Makeover: Casino Edition
As gaming markets continue to mature, the engine of growth is shifting away from new construction to the renovation of existing properties
Styling the Resort Guest Room
Hotel rooms are an essential part of resort branding and a vital way to convey guest importance. Here’s how three operators have invested in their hotels.
The 5 Ps of F&B Success
Maximize the value of your Restaurants and Bars with the right Product, Positioning, Pricing, Processes and People
It’s Showtime
In the modern casino resort, entertainment is turning the tables for more profitability.
Retail Therapy
The Vegas shopping experience spans everything from kitschy souvenirs to Armani, Versace and Valentino. Here’s what Las Vegas gets right about retail—and what’s working at other resorts.
Demystifying Data
How new revenue management technologies use customer intel to create actionable business strategies
Dancing for Dollars
New ways to maximize ROI at the dayclub, nightclub and pool
Dress to Impress
A great uniform affirms brand identity, complements a resort’s design, and brings its story to life
